Alyaziah Hayat | March 25, 2022
Table of Contents
MultiBank Group is a multi-regulated ECN broker that provides access to trade over 1,000 forex & CFD instruments on the MT4 trading platforms for desktop, web and mobile devices. They also offer social trading platforms, MAM accounts, free VPS and Autochartist signal software. However, the broker charges additional fees and has no educational materials to help traders.
Broker Pros / Cons
- Regulated in multiple jurisdictions
- Social trading is available
- MAM/PAMM accounts
- Free VPS is provided to all clients
- Analysis & trading signals powered by Autochartist
- Clients from the United States are not accepted
- No educational materials are provided
- No daily in-house team that provides daily market news & expert analysis
- An inactivity fee of $60 is charged from dormant accounts
- No fixed spread accounts
- Fees & spreads not the lowest
MultiBank FX is one of the largest forex and CFD brokers. Founded in California, USA in 2005, MultiBank Group has become a global brand with a large capital base and multiple branches across the globe. The headquarters are in Hong Kong while other offices are in 15 locations across the world. The broker boasts of over 320,000 clients from more than 90 countries worldwide.
MultiBank offers ECN trading of over 1,000 instruments on cutting edge platforms. The broker states that its pricing comes from over 20 liquidity sources. MultiBank boasts of a trading volume of $6.2 billion every day.
MultiBank is proud to have sponsored the BMW M Motorsport; which manufactures high performance cars used for car racing. The partnership was necessitated by the similar visions of MultiBank and BMW M Motorsport which have been excellent in performance, both in racing and in Engineering. BMW M Motorsport has over 70 wins and 200 podiums around the world from its racing teams.
Since inception, MultiBank has been recognized on numerous occasions for its brokerage services by industry experts and reputable organizations. The broker has won over 40 awards and still counting. In 2019 alone, Multibank won 10 awards. Prominent among the awards are:
- Best FX & CFD Broker (Europe & Asia) by International Investor Magazine.
- ‘ECN Broker of the year’ by International Business Magazine.
- ‘Best Forex Broker 2019’ won at the Forex Expo Dubai.
- ‘Best Forex and CFD Broker 2019’ won at the 16th Jordan Forex Expo & Awards.
MultiBank Exchange is the trading name of MultiBank Forex Exchange (MEX) Corporation which is incorporated in USA with the number 3918038.
MEX Australia Pty Ltd (MEX Exchange) is registered in Australia. The number is 155 084 058. It is regulated by the Australian Securities and Investments Commission (ASIC). The license number is AFSO 416279.
MEX Asset Management GmbH is registered in Germany and regulated the German Federal Financial Supervisory Authority (BaFin). The license number is HRB 73406.
MEX, Spain is regulated by the National Securities Market Commission (CNMV).
MEX Austria is regulated by the Financial Market Authority (FMA) with license number 491129z.
Multibank FX International Corporation is regulated by the Financial Services Commission of the British Virgin Islands (FSC BVI). The license number is SIBA/L/14/1068.
MEX Wealth Management is regulated by the Cayman Islands Monetary Authority (CIMA).
MEX Clearing Ltd UAE is registered in the Ras Al Khaimah (RAK) Free Trade Zone.
Clients’ funds should be fully segregated from broker’s accounts. This is a regulatory stipulation and MultiBank must be completely compliant with this directive. Funds segregation means that clients’ deposits are not used by the broker for its own internal operations; rather it is only used for the purpose for which it was meant, that is, to fund clients’ trading activities.
MultiBank does not accept clients from USA or other areas where its services contravenes the local laws.
MetaTrader 4 (MT4) Platform
MT4 is a powerful trading platform widely used in forex and CFD trading. The MT4 platform was originally developed in 2005 and has since gained worldwide fame due to its sophisticated trading tools and advanced trading capabilities. Already, thousands of plugin apps have been built to enhance or expand its features. MultiBank offers MT4 as WebTrader, mobile apps and Windows desktop application.
Here are some key features of the MT4 trading platform:
- Live quotes of over 1,000 assets in real time.
- Live charts of all the assets in real time. The chart types are bar, line or candlesticks.
- The assets’ charts can be displayed over 9 timeframes.
- Comes with 30 technical indicators which can be extended to thousands through the use of plug apps.
- Comes with 24 analytical tools used for technical analysis of charts.
- Multiple order executions including market and pending orders.
- Risk management tools including ‘Stop Loss’ and ‘Take Profit’.
- Supports one-click trading.
- Supports the development, testing and deployment of Expert Advisors (EAs) which are used to automate strategies.
- Set alert notifications via email, SMS and platform pop-ups.
Mobile Trading App
The Mex mobile trader is the MT4 mobile trading app which is available for iOS and Android devices. It can be downloaded from the Google Play or Apple store depending on your device. The mobile app is intuitive and customizable. It can be useful for traders who need to access their trading account to place and manage trades whilst on the go.
Here are some of the mobile trading apps core features:
- The ‘Quotes’ tab displays all the tradable assets and their ‘bid’ and ‘ask’ prices in real time.
- Orders can be placed using market or up to 4 pending order types.
- Live charting in 3 chart styles; Line, Bar and candlesticks.
- 30 technical indicators and 24 analytical objects.
- Charts can be shown over 9 timeframes from 1 minute to 1 month.
- Price alerts via push notifications.
Multibank Social Trading
Traders can become signal providers by allowing other traders (investors) to automatically copy their trades while they earn a commission on profitable trades. Multibank provides a list of signal providers and their performance statistics. This is for the investors to choose a provider to copy trades from. The signal providers set the payout intervals and commissions charged for their services. There are no guarantees on the results of using copying trading signals from a social trading platform.
The Multi Account Manager (MAM) software is provided by MultiBank for its asset managers who manage several accounts at the same time. The software is user friendly and supports a wide variety of trading technologies including the use of Expert Advisors (EAs). A manager can trade multiple accounts simultaneously from one Master account. Account setup is fast and easy.
This is a tool that continuously scans the markets and in order to give the traders quality trading signals. MultiBank provides the ‘Autochartist MT4 plugin app’ to all clients at no extra cost. The Autochartist notifies the trader when chart patterns are identified. It also performs volatility analysis and comes with a risk calculator.
MultiBank provides a free virtual private server (VPS) to all clients who indicate interest by filling the VPS request form. The VPS provides low latency with a reliable and steady connection to the trading servers. A VPS is often used by professional traders who use EAs or other complex trading systems that they need to run around the clock. This is because a VPS can run trading platforms 24/7 without you needing your computer switched on.
MultiBank do not provide any training materials on their website. There is no trading academy, training videos or any learning resources that will be of benefit to a beginner trader. Most online brokers will provide some educational materials to help support traders so this is a disappointment.
The following instruments are available for trading online with MultiBank:
- Over 45 Forex Currency Pairs including minor, major and exotic crosses
- 2 Metals
- Over 1,000 Share CFDs
- 6 Indices
- 3 Commodities
MultiBank offers 3 types of accounts which are all designed for the MT4 trading platform. For all accounts, the maximum leverage is 1:500.
- Maximus: This account is specially made for traders who use EAs or scalping strategy. The minimum deposit is $50 while the spread starts for 1.4 pips.
- MultiBank Pro: This account is recommended for traders who wish to enjoy ECN trading without the larger required trading capital of the ECN Pro account type. The minimum deposit is $1,000 and the spread starts from 0.8 pips.
- ECN Pro: This is the flagship account that streams ECN raw spreads directly to the trading platform. The minimum account size is $5,000 while the average spread is 0.1 pips.
Demo accounts are freely available online, desktop and on the mobile apps. It is risk free and comes with a virtual balance of $50,000. Demo accounts can be used to test the different trading platforms available and practice your trading strategies.
Islamic accounts that comply with Sharia law are available on request. They do not incur swap charges when positions are held overnight and there are no time limits on the open positions.
An inactivity fee of $60 is charged monthly from accounts that have not traded for consecutive 3 months.
The multilingual customer support team at Interbank operates on a 24/5 schedule. Over 40 customer support phone lines are listed for different countries. If you wish to receive a phone call, just fill the ‘Get a call back’ form which is available on every web page. There is also a ‘Request a video conference’ form on the contact us page. To chat with a customer care representative, use the ‘chat now’ button to pull up the instant web chat window. Skype call and chats are also available. The support team can also be reached by email. You can also connect with the broker on social media; facebook, twitter, YouTube, LinkedIn and Instagram.
MultiBank offer clients a variety of payment methods. The options available to a client depend on his chosen regulatory body as well as country of residence. Third party deposits are prohibited. MultiBank brokerage does not charge deposit and withdrawal commissions. There may be charges from external payment providers that you should be aware of.
The following payment options are available:
- Bank transfer: This payment method is universal. It involves the transfer of funds between a client bank account and MultiBank account. It takes 3-5 days for complete processing.
- Debit/Credit card: The major cards accepted include Visa and MasterCard. Card deposits are processed immediately or at most within 24 hours. Withdrawals take more time.
- Online payments: The ePayment gateways accepted are Skrill, Neteller, PayTrust, Perfect Money, NganLuong.vn, help2pay and Payment Asia. All deposits are processed within 24 hours.
To open an account, visit the official MultiBank website and click on ‘live account’ to display the ‘live account form’.
Select the regulator of your choice, leverage, account type and client type; individual, corporate, etc. Fill your name, email and mobile phone number. Then, upload verification documents and submit. A ‘thank you’ message is displayed and you will receive an email containing the new account details. Next, you are prompted to make a deposit and can then start trading online. You should make sure that you clearly read and understand all of the brokers terms and conditions during the account opening process.
What is the MultiBank minimum deposit?
The MultiBank minimum deposit requirement is $50.
How do I deposit money into MultiBank?
MultiBank have multiple safe deposit methods, including Wire Transfer, Credit/Debit Cards, Skrill, Neteller, PayTrust, Perfect Money, NganLuong, help2pay, and Payment Asia.
What are MultiBank deposit fees?
MultiBank does not charge any deposit on clients.
How do I withdraw money from MultiBank?
You can withdraw funds from your MultiBank account using wire transfer, credit/debit cards, and several online payment processors.
What are the MultiBank withdrawal fees?
MultiBank does not charge withdrawal fees, but you may need to pay a fee to your bank or a currency conversion fee if using a different currency.
What is the MultiBank commission fee?
The MultiBank commission starts from $6.
Are there any MultiBank inactivity fees?
MultiBank charges an inactivity fee of $60 per quarter after three months of inactivity. The inactivity fee is deducted automatically from the client’s account. It is used to maintain the client’s trading account during periods of inactivity.
What are the MultiBank account types?
MultiBank offers three types of accounts, which are all designed for the MT4 trading platform. The available account options include Maximus, MultiBank Pro, and ECN Pro accounts.
Is there a MultiBank demo account?
Yes, MultiBank offers a demo account that is designed to allow traders to familiarize themselves with the broker’s platform without risking any of their funds.
What are the MultiBank spreads?
MultiBank have low spreads starting from just 0.2 pips.
What is the MultiBank leverage?
MultiBank clients can qualify for high leverage of up to 1:500.
Do MultiBank allow hedging, scalping, news trading & automated trading?
Yes, MultiBank allows all trading styles, including automated trading, hedging, and news trading.
Is there a MultiBank Islamic account?
Yes, MultiBank offers Islamic accounts that waive all swap charges/credits in their account. The Islamic account is best suited for Muslim clients who cannot pay swaps due to religious beliefs, and it has no limits on the durations of positions held.
What are MultiBank trading instruments?
MultiBank offers the following trading instruments: forex, cryptocurrencies, indices, metals, and CFDs.
How do I open a MultiBank live account?
To open an account, visit the official MultiBank website and click on ‘live account’ to display the ‘live account form.’ The required information to complete the form include your country of residence, phone number, email, and preferred password.
How do I verify my MultiBank account?
You can verify your MultiBank account by providing proof of identification and up-to-date proof of address, no more than six months old.
What is the MultiBank trading platform?
MultiBank offers the MT4 trading platform, an intuitive trading platform that is developed for desktop, web, and mobile devices.
Where can I download the MultiBank platform?
You can download the MultiBank trading platforms directly from the broker’s website or the relevant iOS and Android app stores.
Where is MultiBank located?
MultiBank is located in Hong Kong.
Is MultiBank regulated?
Yes, MultiBank is regulated by multiple regulatory authorities, including ASIC, BaFin, FMA, CNMV, RAK, FSC BVI, and CIMA.
What countries does MultiBank not accept?
MultiBank does not accept clients from countries where the use of their services would be contrary to local laws and regulations.
Is MultiBank a scam?
No, MultiBank is not a scam; they are strictly regulated in multiple jurisdictions and have been offering brokerage services to a global clientele since 2005.
How can I contact MultiBank support?
The broker’s customer support team is available 24/5, from Mondays to Fridays. The support team can be reached through Skype and email.
|Broker Features||AvaTrade||IG||IC Markets|
|Regulated||ASIC, BVI, CBI, FFAJ, JFSA, FSCA, IIROC, ADGM FRSA||FCA, CFTC, NFA, BaFin, FINMA, ASIC, FMA, MAS, FSA, FSCA, DFSA, JFSA, METI, MAFF||ASIC, CySEC, FSA, SCB|
|Country||Australia, Ireland, South Africa, Japan, British Virgin Islands||Australia, UK, USA, Switzerland, UAE, Singapore, Japan||Australia, Seychelles, Bahamas, Cyprus|
|Min. Deposit||Min $250 Deposit||Min $100 Deposit||Min $200 Deposit|
|Commission||From $0||From $0||From $0|
|Instruments||Forex, Commodities, Cryptocurrency, Stocks, Shares, Indices, Metals, Energies, Options, Bonds, CFDs, ETFs||Forex, Commodities, Stocks, Shares, Indices, Cryptocurrencies, Metals, Energies, Options, Bonds, ETFs, CFDs||Forex, Commodities, Cryptocurrency, Stocks, Shares, Indices, Metals, Energies, Bonds, CFDs|
|Platforms||MetaTrader 4, MetaTrader 5, AvaTradeGO, AvaOptions, AvaSocial, DupliTrade, ZuluTrade, Web, Mobile||MetaTrader 4, IG Platform, IG Progressive Web App, ProRealTime (PRT), L2 Dealer, FIX API, Web, Mobile||MetaTrader 4, MetaTrader 5, cTrader, Web, Mobile|
|Type||Market Maker, STP||STP, ECN, DMA||ECN|
|Funding||Wire Transfer, Credit/Debit Card, Paypal, WebMoney, Neteller, Skrill||Wire Transfer, Credit/Debit Cards, PayPal||Wire Transfer, Credit Card, Debit Card, WebMoney, Neteller, PayPal, Skrill, FasaPay, UnionPay, Qiwi, Bpay, Poli|
|Visit Broker||Visit Broker||Visit Broker||Visit Broker|
MultBank Fx is a multiple award winning broker that has been around for over a decade. It is regulated in up to 7 countries and offer ECN trading via modern technologies. Client funds have some protection through a number of measures put in place by the regulators that must be strictly followed by MultiBank Fx.
The broker offers over a thousand trading instruments for trading via the MT4 platform on web, mobile and desktop computers. Multiple trading strategies are allowed and clients can commence trading with as little as $50. Spreads are competitive, starting at 0.1 pips and a maximum leverage of up to 1:500 is allowed.
To make things easier for traders, MultiBank provides a free VPS as well as free Autochartist MT4 plugin for all its clients. This tool can quickly conduct complex charting and analysis that would normally take hours if done manually by traders every day. For investors, social trading and managed accounts are available.
However, MultiBank has no trading articles, no glossary and no training resources to help new traders. Also, there are no daily news updates, economic calendar and no expert fundamental and technical analysis. The broker should look to include these services in order to compete with the best trading brokers. The fees and spreads are also not the lowest when compared to other online brokerages.