Infinox Review

Richard Montana | August 2, 2022

Infinox is a global online brokerage that offers a reasonable selection of Forex and CFD instruments for trading on three powerful yet easy to use trading platforms; MetaTrader 4, IXO & CQG. If you do not have the time or skills to trade manually, social trading is supported via ZuluTrade. For those of you who like to analyse the markets, the excellent third-party software Autochartist is included free of charge. I found the broker to have a good variety of account types and payment options to cater for your individual needs. I like how there are demo accounts to see what the broker has to offer and practice trading online. However, I found there to be a lack of educational content for beginners. I think they can be a suitable option if you have some experience and are looking to trade in a regulated environment with very competitive conditions.

Pros & Cons
  • Excellent choice of trading platforms including the popular MT4
  • Different asset classes available to trade
  • Various account types to choose from
  • Decent variety of account funding options
  • Social trading powered by ZuluTrade
  • Professional technical analysis via Autochartist
  • Free demo practice accounts
  • Minimum deposit of just $1
  • Good customer service
  • Clients from some countries are not accepted
  • Limited trading instruments compared to some other brokers
  • No comprehensive trader educational resources
  • Does not currently support crypto payments
  • No managed accounts
  • No MetaTrader 5 platforms

Summary

Infinox was established in 2009 with the vision of providing a trading platform that is focused on the client. The broker started operations in the UK but has since established a global presence with thousands of clients from different countries across the world. The broker provides you with the necessary tools to trade forex, indices, equities, commodities, futures and cryptocurrencies. You can access the markets via professional and intuitive platforms that are loaded with the necessary tools for analyse the markets, placing and managing your traders. I like how the broker welcomes traders with all trading styles, including scalping, hedging and automated trading with robots. They actually have decent spreads and reliable execution which can make them a good choice if you are day trading and placing trades on a frequent basis.

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Between 74-89% of retail investor accounts lose money when trading CFDs with this provider.

Regulation

The broker is regulated by what I consider to be a top-tier regulator. Therefore, I wouldn’t have any problem trusting them myself and can focus on my trading knowing that the broker must follow rules that are put in place to protect investors and traders. Infinox Capital Ltd is authorised and regulated by the Financial Conduct Authority (FCA). The license number is 501057. The FCA regulation mandates Infinox to identify all clients using the “Know Your Customer” (KYC) procedures. The broker accepts the soft copy of a valid international passport, National ID card or Driver’s License. In addition to that, a copy of the client’s bank statement or utility bill is also required. KYC is carried out during the registration of new clients. If you want a broker who is regulated in multiple jurisdictions, you could checkout City Index instead.

Funds

Clients’ funds are insured by the Financial Services Compensation Scheme (FSCS). If in the future Infinox becomes insolvent, the FSCS can compensate eligible clients.

Security

The trading platforms and website are protected with a secured socket layer (SSL). The whole duty of the SSL is to encode all data transmitted between the client workstation and Infinox servers. This helps to protect the whole system from cyber-attacks and internet fraudsters.

Countries

The broker states that the information and services provided on its website is not directed at residents of the United States, Belgium or any other country where distribution or use would be contrary to local law or regulation. If you discover that you cannot open an account with them for any reason, please feel free to have a look at our broker ratings for an alternative option.

Platforms

I am impressed with the platforms that the broker makes available to you for trading online. I found all of them to be very easy to use, with plenty of features and functionalities to support all of your trading activities. I was able to easily navigate the modern interfaces and analyse charts for trading signals. I could place and manage my trades in a timely manner without any hassle. Out of all the available platforms, MetaTrader 4 is my top choice. This is primarily because it was the first platform that I mastered and feel like it can do everything that I need it to. I especially like it for its versatility across my devices and automated trading capabilities.

MT4

This is the industry standard and the leading trading platform primarily used by forex and CFD traders. The MT4 platform was designed by MetaQuotes Software Inc. and has been around since 2005. The platform is well accepted because of its versatility and scalability. It is also a popular choice for beginners due to it being very user friendly. I like how you can get the MT4 platform from many brokers, as it gives you plenty of options should you wish to change brokers down the line.

Infinox provides the MT4 as WebTrader, desktop app for Windows and MAC OS and also for mobile devices running on Android and iOS. I use the desktop platform for running automated systems and conducting complex chart analysis. The web platform is great as it can run in any browser and is always up to date. It doesn’t require any downloads or installations. The trading apps on the other hand are brilliant for checking my positions and keeping up to date with the latest market news from anywhere at any time.

The following are some of the features of the MT4:

  • It supports the use of trading robots to automatically open and close trades.
  • The application interface is simple, intuitive and fully customisable.
  • Allows fast connections to major markets and speedy trade executions.
  • It supports multiple order types including pending orders, stop loss, take profit, etc.
  • It enables complex charting and analysis using technical indicators, drawing tools, etc.
  • Allows access to the MetaTrader market where traders can purchase EAs, indicators, and other trading tools and services.
  • MQL programming interface for developing custom indicators, scripts & EAs.
MT4 Trading Platform

MT4 Trading Platform

IXO

IXO is Infinox’s flagship trading platform that is designed by traders for traders. The platform is user friendly and it is replete with trading tools that enables the trader to manage their daily activities easily and effectively. It runs on the web browser eliminating all downloads and operating system compatibility issues.

Here are a few of the key features you will find in the IXO platform:

  • All instruments can be displayed on 7 Chart styles.
  • The charting package is provided by TradingView; a renowned third party charting package.
  • Over 80 technical indicators for conducting in-depth chart analysis.
  • Available in Italian, Portuguese and English.
  • Customisable watch lists, charts and layouts.
  • Trading opportunities and analysis is live on the platform, powered by Dow Jones.
  • Different types of orders including guaranteed stop, guaranteed orders, hedge trade, etc.
IXO Trading Platform

IXO Trading Platform

CQG Desktop

This is the web-based trading platform from the data analytical experts that have been in operation for over 35 years. Features from other CQG products have been integrated into the CQG desktop which gives it the advantages of enhanced graphics, analytics and several trading tools. I haven’t came across many brokers that have this platform, with Just2Trade being another option.

Here are some of the core features you will find with the CQG desktop platform:

  • Built on html5; it requires no downloads and works on all devices and operating systems.
  • It features hybrid order tickets.
  • RSS News is featured on the platform.
  • Market data and trade executions via CQG infrastructure.
  • It features quote boards, quote spreadsheet and heat maps.
CQG Trading Platform

CQG Trading Platform

Tools

It is nice to see that the broker gives you access to some helpful trading tools which can enhance the overall trading experience. They can be especially beneficial if you are looking for finding trading signals in an automated manner. That being said, I do feel that the provided platforms should have more than enough tools built-in for most traders. Not to mention, you can find plenty of free and paid tools to expand the capabilities of the platforms even further. You can even develop your own if you have some programming skills or hire a freelancer to do it for you.

Autochartist

This is a popular analysis tool designed as a standalone app and as an MT4 plugin application. The Autochartist software constantly scans the charts throughout the day looking for a pattern and trading opportunities. When it finds one, the Autochartist alerts the trader. It can save you the time that is needed to analyse the charts of different trading instruments. I find Autochartist to be user friendly and like how it is fully customisable to search for your own preferred signals. It also has a handy built in risk calculator.

ZuluTrade

This is a leading social trading network and trading platform that brings traders from all over the world together. With ZuluTrade, you can copy the strategies of other traders. It encourages traders to observe, learn and copy the strategies of expert traders. There are over 10,000 expert traders available for copying on the ZuluTrade network. Infinox clients are given access to ZuluTrade platform at no extra cost. I have always found the trading signals to be hit and miss. I think it is much better to learn how to trade manually yourself, that way you are responsible for your own trading decisions and can learn from your mistakes. The broker does have a demo account so you can practice for as long as you need to without any risk. If you do want to go the copy trading route, then eToro would be my top choice for a social investing network.

ZuluTrade

ZuluTrade

IX Intel

This is the news and daily analysis section of the brokers website. It is prepared by the in-house experts. Unfortunately, it is not frequently updated. If you want lots of market analysis, you can have a look at ActivTrades who have lots of frequently updated insights into the latest market movers and shakers.

Education

The ‘Learn’ section of the Infinox website contains 3 articles on CFDs, ‘spreads and margin’ as well as ‘how trading works’. I think that these articles are insufficient to train a beginner to an advanced level of trading knowledge. If you are a beginner and need lots of educational content, FXTM have a great selection.

Markets

I found the broker to have a reasonable choice of financial instruments, with enough to create a diversified portfolio including a limited choice of stocks. There should be something for the interests of everyone. That being said, they done quite compare to brokers like Freedom24 who have thousands of instruments to choose from. The following assets are available for trading on the various platforms:

  • 34 Currency pairs.
  • 14 Indices.
  • 20 Commodities.
  • 5 Crypto assets.
  • 10 Stocks.
  • 5 Future contracts.

Accounts

The broker has a variety of account types that you can opt for depending on what platform you wish to use and whether spreads or commissions are most important to your trading strategy. The spreads for the benchmark EURUSD pair start from 0.3 pips. This is not the lowest considering brokers like Key to Markets have spreads from 0.0 pips. The maximum leverage is 1:30 for retail accounts while professional trading accounts are offered a leverage of 1:300. Accounts can only be opened in USD, EUR, GBP, or AUD. It would be great if they provided support for some more currencies as this may mean that you won’t have to pay any currency conversion fees.

The following account types you can choose from are:

  • IXO Account.
  • MT4 STP Account.
  • MT4 ECN Account.
  • CQG Account.

Demo Accounts

Demo accounts are available on the MT4 and IXO platforms. It is loaded with $100,000 in virtual funds and allows traders to test the different trading platforms and conditions before opening a real account. I think this is a fantastic way to familiarise yourself with trading online and to build up your confidence before making the switch over to a live account.

Professional Account

To qualify as a professional client requires meeting 2 out of the 3 following guidelines, 1) Have a portfolio of greater than $500k (not including property or cash) 2) Have a verified history of placing significant sized positions (down to broker discretion) 3) Have worked in the capacity of a professional position related to derivatives / speculation / trading. Match any two of these requirements to qualify as a professional client.

It is important to note that negative balance protection, Investor Compensation Fund and recourse to the Financial Ombudsman Service is removed should you qualify for a professional account as you are then classified as professional trader under ESMA regulation.

Account Signup

Infinox has adopted a flexible account opening procedure that is easy and straight forward. Clients are allowed to create a profile, enjoy the platforms and features. Later, they can complete registration and verifications. To open an account, click on the signup button.

Fill the form and answer all the compulsory questions which revolve around personal details, trading experience, source of funds and aim of trading. This helps to assess your suitability for the online brokerage services provided. Finally, KYC verification is required. This entails scanning and uploading of ID card and utility bill documents.

Support

The Infinox customer support team is available 24/5. They can be contacted via a ‘Get in touch…’ form available on the website. They can also be reached through email, phone support line as well as on instant web chat. The support team has a ‘Frequently Asked Questions (FAQs) section on the website that can provide instant answers to some common questions. On social media, the broker is on Facebook, LinkedIn, Instagram, Twitter and YouTube. It would be good if they could extend support hours to 24/7 like Trading 212.

Funding

I was satisfied with the payment options that the broker currently supports. You can choose from the usual bank transfer and card payments along with some digital wallets which I find most convenient. There are no cash or cheque payments are accepted. The bank account name must match the Infinox trading account name. Any transfer from third parties will be rejected which is pretty much standard procedure with most brokers. The minimum deposit is very low at just £1 or its equivalent in any of the base currencies. They do not support crypto payments at the moment but KOT4X do if that matters to you.

The following payment options are acceptable:

Credit/Debit Cards

All major credit and debit cards such as Visa and Mastercard are accepted. American Express or Diners cards are not accepted. The deposits are processed instantly while withdrawals can take up to a week. Only funds deposited from a card can be returned to that same card through withdrawal.

Bank Wire Transfers

This method is used for both deposits and withdrawals. The only disadvantage here is that it takes 2-7 working days for the process to complete.

Online Payments

Skrill and Neteller are the e-wallet payments gateways that are accepted by Infinox. Online payments are normally processed within an hour.

Conclusion

Overall, Infinox is an experienced broker that is regulated by the reputable FCA and maintains all the rules as imposed by the regulatory body. Traders’ accounts are segregated, all clients are verified and digital security is provided. I wouldn’t have any problem trusting the broker and can focus on my trading without any concerns.

I like how the broker offers an excellent range of trading platforms including the powerful IXO, CQG and the popular MT4. These platforms are modern and have features to suit both new and experienced traders. Social trading is available via ZuluTrade; a leading social networking site in the world today. The popular Autochartist is also available to take off the rigorous hours spent by traders looking at various charts.

However, the assets compilation of Infinox is rather disappointing as it is less than 100. Competitor online brokers offer thousands of trading instruments on their platforms. Infinox did not provide a comprehensive education centre with training videos, courses and articles. Rather only a few short articles are provided which is grossly insufficient. Also, there are no market news, trading insights and expert analysis from the brokers inhouse experts.

Infinox Logo

Min $1 Deposit

Infinox is a global online brokerage that offers limited forex and CFD instruments for trading on three top class trading platforms; MT4, IXO & CQG. Social trading is supported via ZuluTrade as is Autochartist for professional market analysis.

Between 74-89% of retail investor accounts lose money when trading CFDs with this provider.

About the Author

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Richard Montana
Richard has many years of experience in broker research, testing, analysis and reviews. He knows what to look for through years of trading himself with different brokers and listening to the feedback of others.

Review Methodology

For all of our broker reviews, we research, validate, analyse and compare what we deem to be the most important factors to consider when choosing a broker. This includes pros, cons and an overall rating based on our findings. We aim to help you find the best broker according to your own needs. You can read more about our review process.