Capital.com Review 2020
Capital.com is a well-regulated and fully audited online broker, used by over 360,000 registered clients from different parts of the world. Through their award-winning platform, traders can participate in CFD trading in more than 2,000 markets across indices, commodities, cryptocurrency, stocks, and forex currency pairs.
Capital.com Review 2020, Pros & Cons
- Strict regulation
- Rich educational resources
- No US clients
- Max 1:30 leverage for non-professional traders
- No MetaTrader 4 platform
In this detailed Capital.com review, our online broker research team have covered some of the most important aspects for you to consider when choosing the best broker for your online trading needs.
Capital.com is not ranked in our best forex brokers, best stockbrokers, best CFD brokers, best crypto brokers or best online brokers categories. You can use our free broker comparison tool to compare online brokers including Capital.com.
Capital.com Review: Summary
Capital.com is an online CFD broker that provides traders around the globe with access to more than 2,000 trading instruments spread across five major asset classes, offering competitive spreads, zero commission, reliable execution, and negative balance protection via their user-friendly and award-winning CFD trading platform. Their traders are provided with a wide array of trading tools and highly rated educational materials.
The trading brand, Capital.com, is operated by three firms with offices in London, Gibraltar, Limassol, and Minsk. They are transparent with their charges, with their leverage-based overnight charges known beforehand. The broker offers multilingual customer support services. However, with no ECN account services, they do not offer direct access to the market and thus the spreads are not the tightest when compared to some of the best trading brokers.
Capital.com Review: Regulation
Capital.com is regulated in three jurisdictions — the UK, Cyprus, and Belarus. Capital Com (UK) Limited is registered in England and Wales with company registration number: 10506220, and it’s authorized and regulated by the Financial Conduct Authority (FCA) under register number: 793714.
Capital Com SV Investments Limited is registered as a Cyprus Investment Firm with the registration number: HE 354252, and it’s regulated by the Cyprus Securities and Exchange Commission under the license number: 319/17. Since it’s based in the European Union, Capital.com complies with the requirements imposed by the Markets in Financial Instruments Directive (MiFID).
In Belarus, the broker is registered as a closed joint-stock company, “Capital Com Bel”, with company registration number: 193225654, and it is regulated by the National Bank of the Republic of Belarus.
The broker segregates all retail clients’ funds from their own money in accordance with relevant regulations, and they are audited by Deloitte — a world-renowned auditing firm. Capital Com (UK) Ltd is a member of the Financial Services Compensation Scheme (FSCS), while Capital Com SV Investments Limited is a member of the Investor Compensation Fund (ICF) — both organizations provide compensation for eligible retail traders (up to EUR 20,000) in the event that the broker goes bankrupt. Clients can choose which of the jurisdictions to belong to.
Capital.com Review: Countries
Capital.com offers their services to clients from all the European Economic Area, as well as traders from different parts of the world, including Asia, Africa, and Latin America. However, the broker does not offer their services to residents of the United States and Canada.
Some Capital.com broker features and products mentioned within this Capital.com review may not be available to traders from certain countries because of legal restrictions.
Capital.com Review: Trading Platforms
Capital.com offers two unique trading platforms — Capital.com web trading platform and Capital.com CFD trading app.
Capital.com web trading platform
The broker provides their proprietary web-based trading platform, which comes with more than 75 technical indicators, multiple trading chart types, and extensive drawing tools for in-depth financial market analysis. The award-winning platform is user friendly, and it’s equipped with smart risk-management functionalities, such as stop loss, take profit, and negative balance protection.
Capital.com CFD trading app
The broker also provides the mobile app version of their CFD trading platform to help traders access the market from anywhere in the world, provided they have an internet connection. With up to 70 technical analysis indicators and other technical tools, traders can easily analyze the market on the go and place trades very fast. The mobile app is available for both Android and iOS devices.
Capital.com Review: Trading Tools
Capital.com provide their traders with the timetable of scheduled economic data releases, financial events, and general industry announcements that tend to affect the markets. The calendar helps traders stay in touch with what is happening in the markets and is often used as part of a trading strategies fundamental analysis.
The broker provides an online TV where their experts technically analyze different markets from time to time and review the effects of fundamental data releases, such as the Nonfarm reports.
Capital.com provides real-time newsfeeds to their clients to keep them up to date with what is going on in various global financial markets. Traders can get the news on their web trading platform and on the broker’s site.
Capital.com Review: Education
This is an educational app the broker offers to their clients. It is an all-in-one app to learn finance — with a rich and free toolkit that includes varied learning materials, 30+ courses include short lessons that take as little as 3 minutes to complete. There are also useful trading tips and thought-provoking videos that simplify technical analysis for you.
Capital.com organizes webinars for their clients to put them through on the latest trend in the market and the best practices for developing a successful trading strategy and also provide expert-based insights from their professional technical analyst.
Learn to trade guides
There is a section on the broker’s website called ‘Learn to trade’, which contains courses and guides on how to trade the various markets. It has topics like ‘The ABC of Derivatives and CFDs’, ‘Commodity Trading Guide’, and ‘Crypto Trading Guide.’
Capital.com Review: Trading Instruments
Here are the available instruments:
- Forex: There are different FX currency pairs, including the major pairs, minor pairs, and some exotic pairs.
- Cryptocurrency: With Capital.com, you can trade CFDs in up to 20 cryptocurrency pairs.
- Commodities: The broker offers CFD trading on precious metals (including gold, silver, platinum, and palladium), energies (US Crude Oil, Brent Crude Oil, and Natural Gas), and soft commodities like orange juice, cocoa, and sugar.
- Stock indices: With this broker, you can trade CFDs in the world’s major stock indices, such as the Dow Jones Index, S&P 500 Index, FTSE 100, Nikkei 225, and Dax 30.
- Stocks: The broker offers CFD trading in stocks of some of the biggest companies around the world. There are up to 2,000 stocks you can trade on their platform.
Capital.com Review: Trading Accounts & Fees
Capital.com offers both retail and professional accounts. For the retail account, there are 3 account types:
- Standard account: The deposit can range from 20 EUR, 20 USD, 20 GBP, or 80 PLN to 3,000 EUR/USD/GBP or 12,000 PLN. There is up to 1:30 leverage and negative balance protection.
- Plus account: The minimum deposit is USD 3,000, and the leverage is up to 1:30, with negative balance protection.
- Premier account: For this account type, the minimum deposit is USD 10,000. There is up to 1:30 leverage, with negative account protection.
Clients that qualify as professional traders can open the professional account, which can have up 1:500 leverage but without negative balance protection beyond 1:50 leverage.
To qualify as a professional client requires meeting 2 out of the 3 following guidelines, 1) Have a portfolio of greater than $500k (not including property or cash) 2) Have a verified history of placing significant sized positions (down to broker discretion) 3) Have worked in the capacity of a professional position related to derivatives / speculation / trading. Match any two of these requirements to qualify as a professional client.
It is important to note that negative balance protection, Investor Compensation Fund and recourse to the Financial Ombudsman Service is removed should you qualify for a professional account as you are then classified as professional trader under ESMA regulation.
As broker fees can vary and change, there may be additional fees that are not listed in this Capital.com review. It is imperative to ensure that you check and understand all of the latest information before you open a Capital.com broker account for online trading.
Capital.com Review: Customer Service
Capital.com offers a multilingual customer support service in over 24 languages. You can reach them via several channels, including telephone, email, and Live Chat. They can also be reached through multiple messengers, such as Telegram, Whatsapp, Viber, and Facebook Messenger.
Their customer support team are available 24/5 to provide traders with the requested support all through the trading hours.
Capital.com Review: Deposit & Withdrawal
Capital.com accepts different payment channels. The broker does not charge any fees for deposit or withdrawals, but your financial service provider may charge some fees for the transactions. Here are the payment options you can choose from:
- Credit/Debit Card: The broker accepts MasterCard, Maestro, and Visa cards. Deposit is immediate, but withdrawals take about 2-3 business days or more.
- Bank Wire: The minimum you can deposit through this channel is USD 250. Both deposits and withdrawals may take a few days to process.
- Alternative Payment Methods: Capital.com accepts a few online wallets, such as Sofort, iDeal, Giropay, Multibanko, Przelewy24, QIWI, Webmoney, Worldpay, Trustly, Neteller and Skrill. Deposits are processed in a few hours.
Capital.com Review: Account Opening
Opening an account with this broker is a stepwise process. You have to click on the ‘Trade Now’ button on the top right corner of the broker’s webpage to start. When you click on the button, it will open the page where you input your email and password.
After that, you see a page where you state your nationality and country of residence. When you continue you will see a page to fill your name.
Then, click ‘continue’ to fill other details and answer the account opening questions. You will have to provide proof of identity (POI) and proof of address (POA). When your POI and POA are confirmed, you can fund your account and start trading. It is imperative to ensure that you clearly read all of the brokers terms, conditions and policies. Only proceed if you fully understand and agree to them.
Capital.com Review: Conclusion
Capital.com is a well-regulated online broker that has offices in London, Gibraltar, Limassol, and Minsk. They offer CFD trading in currency pairs, commodities, stock indices, stocks, and cryptocurrency through their proprietary web-based trading platform and mobile apps, with zero commission, reliable execution, and negative account protection.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.